Lv1 · Explorer
Points multiplier
1×Eligible purchases earn 6 base points per US$1 of discounted item value, excluding shipping, tax and separately charged fees. The level multiplier applies only to purchase points.
Your level immediately before the first completed-order credit determines that order's multiplier. The resulting points are rounded down once for the whole order; the original multiplier is retained for any refund.
Upgrade, referral, campaign and manually awarded points do not receive a level multiplier and do not increase level progress. Level progress increases by 1 per eligible US$1.
Member events & referrals
EligibleMembers may be invited to appreciation events, jewelry gatherings, talks and exhibition previews. Dates, regions, capacity, level requirements and registration conditions depend on each event; membership does not guarantee admission.
A verified direct referral may qualify for 10% of a new customer's first eligible order's base purchase points. The referral must be registered with staff before order confirmation; each customer may have one direct referrer, with no multi-level rewards.
Referral rewards require confirmation by MyOpal after the order is completed and the required after-sales review period has passed. Canceled, fully refunded, abnormal or unregistered referrals are not eligible. Contact us to arrange verification.
Lv2 · Treasure Seeker
Upgrade rewards
600 pointsFirst reaching Lv2 or above qualifies you for the corresponding upgrade reward. Points are issued only after confirmation by MyOpal; reaching a level does not automatically credit upgrade points.
Each level reward may be issued only once. Falling to a lower level after a refund and reaching the same level again does not renew a previously fulfilled reward.
Lv4 and Lv5 also include a physical gift. Staff confirm its contents, availability and delivery. Physical gifts cannot be exchanged for cash.
Points multiplier
1.1×Eligible purchases earn 6 base points per US$1 of discounted item value, excluding shipping, tax and separately charged fees. The level multiplier applies only to purchase points.
Your level immediately before the first completed-order credit determines that order's multiplier. The resulting points are rounded down once for the whole order; the original multiplier is retained for any refund.
Upgrade, referral, campaign and manually awarded points do not receive a level multiplier and do not increase level progress. Level progress increases by 1 per eligible US$1.
Member events & referrals
EligibleMembers may be invited to appreciation events, jewelry gatherings, talks and exhibition previews. Dates, regions, capacity, level requirements and registration conditions depend on each event; membership does not guarantee admission.
A verified direct referral may qualify for 10% of a new customer's first eligible order's base purchase points. The referral must be registered with staff before order confirmation; each customer may have one direct referrer, with no multi-level rewards.
Referral rewards require confirmation by MyOpal after the order is completed and the required after-sales review period has passed. Canceled, fully refunded, abnormal or unregistered referrals are not eligible. Contact us to arrange verification.
Lv3 · Connoisseur
Upgrade rewards
2,000 pointsFirst reaching Lv2 or above qualifies you for the corresponding upgrade reward. Points are issued only after confirmation by MyOpal; reaching a level does not automatically credit upgrade points.
Each level reward may be issued only once. Falling to a lower level after a refund and reaching the same level again does not renew a previously fulfilled reward.
Lv4 and Lv5 also include a physical gift. Staff confirm its contents, availability and delivery. Physical gifts cannot be exchanged for cash.
Points multiplier
1.2×Eligible purchases earn 6 base points per US$1 of discounted item value, excluding shipping, tax and separately charged fees. The level multiplier applies only to purchase points.
Your level immediately before the first completed-order credit determines that order's multiplier. The resulting points are rounded down once for the whole order; the original multiplier is retained for any refund.
Upgrade, referral, campaign and manually awarded points do not receive a level multiplier and do not increase level progress. Level progress increases by 1 per eligible US$1.
Member events & referrals
EligibleMembers may be invited to appreciation events, jewelry gatherings, talks and exhibition previews. Dates, regions, capacity, level requirements and registration conditions depend on each event; membership does not guarantee admission.
A verified direct referral may qualify for 10% of a new customer's first eligible order's base purchase points. The referral must be registered with staff before order confirmation; each customer may have one direct referrer, with no multi-level rewards.
Referral rewards require confirmation by MyOpal after the order is completed and the required after-sales review period has passed. Canceled, fully refunded, abnormal or unregistered referrals are not eligible. Contact us to arrange verification.
Lv4 · Collector
Upgrade rewards
5,000 points + a giftFirst reaching Lv2 or above qualifies you for the corresponding upgrade reward. Points are issued only after confirmation by MyOpal; reaching a level does not automatically credit upgrade points.
Each level reward may be issued only once. Falling to a lower level after a refund and reaching the same level again does not renew a previously fulfilled reward.
Lv4 and Lv5 also include a physical gift. Staff confirm its contents, availability and delivery. Physical gifts cannot be exchanged for cash.
Points multiplier
1.3×Eligible purchases earn 6 base points per US$1 of discounted item value, excluding shipping, tax and separately charged fees. The level multiplier applies only to purchase points.
Your level immediately before the first completed-order credit determines that order's multiplier. The resulting points are rounded down once for the whole order; the original multiplier is retained for any refund.
Upgrade, referral, campaign and manually awarded points do not receive a level multiplier and do not increase level progress. Level progress increases by 1 per eligible US$1.
Member events & referrals
EligibleMembers may be invited to appreciation events, jewelry gatherings, talks and exhibition previews. Dates, regions, capacity, level requirements and registration conditions depend on each event; membership does not guarantee admission.
A verified direct referral may qualify for 10% of a new customer's first eligible order's base purchase points. The referral must be registered with staff before order confirmation; each customer may have one direct referrer, with no multi-level rewards.
Referral rewards require confirmation by MyOpal after the order is completed and the required after-sales review period has passed. Canceled, fully refunded, abnormal or unregistered referrals are not eligible. Contact us to arrange verification.
Design fee allowance
Once / year · up to US$100Lv4: once per calendar year, up to US$100. Lv5: twice per calendar year, up to US$200 each.
Applies only to fees for design work carried out by our team and confirmed by staff. Excludes loose stones, finished jewelry, metal, accent stones, fabrication, certificates, shipping and other charges.
No cash exchange or change is given. Unused allowances do not carry into the next calendar year. Combining benefits with other offers requires confirmation for the particular order.
Craftsmanship allowance
Once / year · up to US$40Lv4: once per calendar year, up to US$40. Lv5: twice per calendar year, up to US$60 each.
Covers specified making or setting labor costs for eligible custom jewelry. Our team confirms which costs qualify based on the order and the work required.
Excludes stones, finished jewelry, metal, accent stones, design service fees, certificates, shipping and other non-designated charges. No cash exchange or change; unused annual allowances do not carry over.
Seasonal benefits
Exclusive privilegesEligible Lv4 and Lv5 members may receive gifts, points, service privileges or other benefits during selected festivals and brand events. We confirm what is offered, how to claim it and the dates for each occasion.
Eligibility is reviewed using completed, valid purchases during the preceding 24 months. A member with no valid purchase during that period is not eligible for that occasion; later valid purchases may restore eligibility under the then-current rules.
Canceled, fully refunded and abnormal transactions are not valid purchases. Staff verify eligibility before fulfillment.
Lv5 · Beloved Member
Upgrade rewards
20,000 points + a giftFirst reaching Lv2 or above qualifies you for the corresponding upgrade reward. Points are issued only after confirmation by MyOpal; reaching a level does not automatically credit upgrade points.
Each level reward may be issued only once. Falling to a lower level after a refund and reaching the same level again does not renew a previously fulfilled reward.
Lv4 and Lv5 also include a physical gift. Staff confirm its contents, availability and delivery. Physical gifts cannot be exchanged for cash.
Points multiplier
1.5×Eligible purchases earn 6 base points per US$1 of discounted item value, excluding shipping, tax and separately charged fees. The level multiplier applies only to purchase points.
Your level immediately before the first completed-order credit determines that order's multiplier. The resulting points are rounded down once for the whole order; the original multiplier is retained for any refund.
Upgrade, referral, campaign and manually awarded points do not receive a level multiplier and do not increase level progress. Level progress increases by 1 per eligible US$1.
Member events & referrals
EligibleMembers may be invited to appreciation events, jewelry gatherings, talks and exhibition previews. Dates, regions, capacity, level requirements and registration conditions depend on each event; membership does not guarantee admission.
A verified direct referral may qualify for 10% of a new customer's first eligible order's base purchase points. The referral must be registered with staff before order confirmation; each customer may have one direct referrer, with no multi-level rewards.
Referral rewards require confirmation by MyOpal after the order is completed and the required after-sales review period has passed. Canceled, fully refunded, abnormal or unregistered referrals are not eligible. Contact us to arrange verification.
Design fee allowance
Twice / year · up to US$200 eachLv4: once per calendar year, up to US$100. Lv5: twice per calendar year, up to US$200 each.
Applies only to fees for design work carried out by our team and confirmed by staff. Excludes loose stones, finished jewelry, metal, accent stones, fabrication, certificates, shipping and other charges.
No cash exchange or change is given. Unused allowances do not carry into the next calendar year. Combining benefits with other offers requires confirmation for the particular order.
Craftsmanship allowance
Twice / year · up to US$60 eachLv4: once per calendar year, up to US$40. Lv5: twice per calendar year, up to US$60 each.
Covers specified making or setting labor costs for eligible custom jewelry. Our team confirms which costs qualify based on the order and the work required.
Excludes stones, finished jewelry, metal, accent stones, design service fees, certificates, shipping and other non-designated charges. No cash exchange or change; unused annual allowances do not carry over.
Seasonal benefits
Exclusive privilegesEligible Lv4 and Lv5 members may receive gifts, points, service privileges or other benefits during selected festivals and brand events. We confirm what is offered, how to claim it and the dates for each occasion.
Eligibility is reviewed using completed, valid purchases during the preceding 24 months. A member with no valid purchase during that period is not eligible for that occasion; later valid purchases may restore eligibility under the then-current rules.
Canceled, fully refunded and abnormal transactions are not valid purchases. Staff verify eligibility before fulfillment.
