Shipping rates
Shipping fees are shown in USD, before any applicable tax. For services with a fixed shipping fee, free shipping and order limits are based on your item subtotal before coupon discounts, shipping and tax. Enter your delivery address at checkout to see the available options.
Worldwide Shipping
Asia, Europe, North America, Oceania, South America
| Shipping service | Standard fee | Conditions |
|---|---|---|
| Registered Shipping | $10 | Free for item subtotals over $200. Available for item subtotals of $1,000 or less. |
| FedEx Express | $40 | Free for item subtotals over $1,000. |
| UPS Express | $50 | Free for item subtotals over $1,000. |
Estimated delivery times
| Shipping service | Estimated delivery by destination |
|---|---|
| Registered Shipping | USA: 10–14 days Europe: 10–18 days Australia: 10–14 days Middle East: 14–21 days Southeast Asia: 7–14 days East Asia: 7–10 days |
| FedEx Express | USA: 3–7 days Europe: 5–10 days Australia: 5–10 days Middle East: 7–10 days Southeast Asia: 3–7 days East Asia: 3–7 days |
| UPS Express | USA: 3–7 days Europe: 5–10 days Australia: 5–10 days Middle East: 7–10 days Southeast Asia: 3–7 days East Asia: 3–7 days |
These are estimates, not guaranteed delivery dates. Flight schedules, customs clearance and weather can affect delivery.
Delivery and customs
We aim to dispatch available items within 2 business days of confirmed payment. Custom jewelry follows its separately agreed production schedule.
Include your full name, phone number, email and complete delivery address. Check all details before placing your order.
Available shipping methods and any carrier coverage depend on the selected service and destination. Contact MyOpal if you need help confirming shipping coverage for a specific order.
You are responsible for customs fees and charges. If an item is returned because of customs issues, you are also responsible for both outbound and return shipping costs.
For return conditions and applicable consumer rights, see our Returns & refunds.