Fire Phoenix Top Grade Australian White Opal 9.55cts, 18.5*14.7*5.1mm For more information, please refer to the "Product Details" tab. All specifications are approximate. 【We GUARANTEE】 - NATURAL&SOLID Australian Opal Only - NO Doublets/Triplets/Synthetic Opal - NO Cracks - NO Treatment - Video/Photos without Enhancements 【Free Worldwide Shipping on all orders】 $0-200: Standard Shipping with tracking number $201-1000: Registered Air Shipping with tracking number $1001 and above: FedEx/UPS where applicable For more information, please refer to Shipping Information 【Returns&Exchanges】 Should you be unsatisfied with your purchase, we provide a reliable return and exchange service. For more information, please refer to Refund and Returns Policy 【Contact Us】 Should you need any assistance, feel free to reach out, we are happy to help! Talk to us by taping the message icon located at the bottom right corner. Alternatively, you can also email us at [email protected].
Shipping Methods
| Free FedEx/UPS Express Shipping | $ 0 |
General Shipping Policy
Your parcel will be carefully packaged and shipped within 2 working days of payment.
Important: Please ensure that your shipping address is complete, including your full name, phone number, email, and detailed address. After placing your order, we will confirm the shipping details with you.
We provide insurance coverage for your parcel from the time of shipment until it reaches your destination country's customs. We are not responsible for any loss or damage that occurs during the final delivery from customs to the recipient.
Customs fees and charges are the responsibility of the customer. In the event of a return due to customs issues, the customer is responsible for both outbound and return shipping costs. For detailed shipping information, please refer to our Shipping Information.
Return/Refund Policy
We offer a 7-day hassle-free return/refund policy if you are not satisfied with your purchase.
Eligibility for Returns
All returns should be in their original condition and made within 7 days of receiving the item.
Once we receive the returned item, it will be inspected along with its packaging. If the item meets our return criteria, a refund will be processed.
Refunds will be issued minus shipping costs, custom duties, and any other expenses (if applicable).
Non-Refundable/Non-Returnable Items
Please note that the following items are not eligible for return or refund:
- Opal Rough/Rubs
- Custom-made jewelry
- Items that have been in the customer's possession for more than 7 days after receipt
For detailed Return/Refund Policy, please refer to our Return/Refund.
