Terms and Conditions

1. Overview
MyOpal is an online platform dedicated to offering high-quality Australian opal and jewelry products. Our service goal is to provide you with a simple, safe, and satisfying shopping experience. The following are our Terms and Conditions, which contain your rights and obligations when using MyOpal’s services.

2. User Qualification
You need to possess a valid credit card or other payment methods accepted by us to purchase goods on our website. If you don’t meet these requirements, you are not eligible to use our services.

3. User’s Responsibilities
In the course of using MyOpal, you agree to comply with all relevant laws and regulations, including but not limited to intellectual property laws. You agree not to publish, transmit, or distribute any information or material that could harm or interfere with our website or services.

4. Pricing and Payment
All prices are indicated in various currencies and do not include applicable taxes. We accept multiple forms of payment, including credit cards and PayPal. For more payment information, including our installment payment policy, please refer to our Payment Method page.

5. Shipping and Delivery
We will do our best to deliver the product to you in the shortest possible time. For more information about shipping and delivery, please visit our Shipping Information page.

6. Returns and Refunds
We support a 7-day no-reason return and exchange policy, but we ask you to ensure that the original packaging of the product is not affected so that we can resell it. For specific return and refund policies, please refer to our Return and Refund Policy page.

7. Privacy
At MyOpal, we highly respect and are committed to protecting your privacy. For more information on how we collect, use, and protect your personal information, please visit our Privacy Policy page.

8. Intellectual Property
All content on our website, including but not limited to text, images, audio, and video, is our property and is protected by copyright and other intellectual property laws.

9. Changes to the Terms
We reserve the right to modify these Terms and Conditions at any time and may not notify you in advance. If you continue to use our services, it means you accept the changed terms.

If you have any questions or need more assistance, our customer service team is always ready to serve you.